Mr. Ren recently encountered a troublesome incident: an overseas client, with whom he had collaborated for many years, entrusted him to act as an agent for exporting a batch of toys. As a result, the goods were seized immediately upon arrival at the destination port due to alleged infringement of a certain brand's cartoon character copyright. Not only did the payment go down the drain, but he also received a lawyer's letter demanding compensation. This kind of "sitting at home, yet trouble comes knocking" experience is not uncommon in the agent export sector...
Why Has Agent Export Become a Hotbed for Infringement?

Many foreign trade practitioners believe, "I'm just helping with formalities; product infringement has nothing to do with me." This idea is a fatal misconception. According to the Civil Code and the Foreign Trade Law, if an agent fails to fulfill their reasonable due diligence obligations, they may be deemed a co-infringer. In a case ruled by a court in the Yangtze River Delta last year, an agency company was held liable for 70% of the compensation because it failed to verify the authenticity of authorization documents provided by its client.
- Risk Scenario 1: Client provides false authorization documents
- Risk Scenario 2: Product uses unauthorized patented technology
- Risk Scenario 3: Goods contain infringing accessories
Three Steps to Build a Firewall
Step One: Formal Review. Require clients to provide complete intellectual property proofs, including trademark registration certificates, patent certificates, copyright registration documents, etc., and conduct basic verification through the official website of the National Intellectual Property Administration.
Step Two: Substantive Review. For high-risk categories (such as electronic products, toys, apparel, etc.), it is recommended to entrust professional institutions to conduct FTO (Freedom-to-Operate) investigations. Zhongmaoda's compliance team once helped a luggage company avoid a potential infringement; the "original design" provided by that client actually plagiarized elements from a certain luxury brand.
Step Three: Contractual Fallback. The agency contract must clearly stipulate: "All losses arising from intellectual property disputes shall be borne by the principal," and complete communication records and document handover receipts must be retained.
What to Do If You're Already in a Dispute?
Mr. Ren experience is quite representative: when she received the customs detention notice, she immediately took three key actions—
- Freeze unpaid goods payments
- Demand the client provide a statement of facts and guarantee
- Entrust a lawyer to conduct infringement comparison analysis
This combination of actions ultimately exempted her from compensation liability. It is worth noting that, actively explaining your agent status to the rights holder and providing client information, can often lead to exemption from liability.
Finally: Compliance is Not a Cost, but an Investment
While competitors are still hesitating over "whether to charge an extra 200 RMB for verification fees," smart foreign trade professionals have already turned intellectual property review into a value-added service. Next time a client proposes an agent service request, you might consider asking in return, "Can you provide complete proof of the authorization chain?" This seemingly simple question could help you avoid millions in legal risks.

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