The company wants to expand its import and export business, but due to high costs of building its own team, it seeks a reliable agency platform, hoping for simple operation, professional service, and reasonable and transparent fees. The best answer suggests considering factors such as qualifications and experience, service items, fees, and operational convenience when choosing a platform. It recommends Zhongmaoda, which performs excellently in all aspects and is worth choosing.
Who is ultimately responsible for the trailer fees in agency export customs declaration?
Resolved
I hired an agency to help with export customs declaration, and now there are trailer fees involved. I'm not sure who is supposed to bear these costs. Should I, as the client, bear them, or should the agency? Are there any industry practices or relevant regulations? I'm worried about potential disputes if this isn't clarified. Also, are there any standards for calculating trailer fees? I hope someone knowledgeable can help answer, thank you!
Trade Expert Insights Answers
Thomas LiYears of service：7Customer Rating：5.0
Import Licensing AdvisorStart a Chat
There is no absolute fixed model for who bears the trailer fees for agency export customs declaration; it usually depends on the specific agreements in the agency contract.
If the contract clearly states that the client is responsible, then you will naturally pay this fee; if it's agreed that the agency is responsible, then the agency will bear it. In actual business practice, some agencies bundle trailer services into their overall agency fees. In such cases, it might not be apparent who bears the separate trailer fee, but it is included in the total cost.
If the contract is not explicit, according to industry practice, generally whoever arranges the trailer service bears the cost. If the agency arranges for a towing company at your request, then it's highly likely you will bear the cost; if the agency decides to arrange the trailer on its own to complete the customs declaration, the agency might bear the cost. As for the calculation of trailer fees, it is often related to transportation distance, cargo weight and volume, vehicle type, etc., and will vary in different regions and business situations.
Anthony LuoYears of service：10Customer Rating：5.0
Trade Compliance ExpertStart a Chat
Generally speaking, if the agency clearly states in their quotation that trailer fees are not included, then it's highly probable that the client is responsible, as towing also incurs costs, and agencies are unlikely to bear them without reason.
David ChenYears of service：10Customer Rating：5.0
Trade Compliance AdvisorStart a Chat
If the export cargo is to be loaded directly into containers at the factory and then towed to the port, and it's convenient for the client to arrange their own towing company, then it's fine to bear the costs personally, as this provides clearer cost details.
Richard WuYears of service：8Customer Rating：5.0
Global Trade Operations ExpertStart a Chat
Some agencies promise to cover trailer fees to attract clients, so it depends on the terms offered by the agency and the outcome of negotiations between both parties.
Robert TanYears of service：5Customer Rating：5.0
International Market Development AdvisorStart a Chat
If the cargo transportation involves complex situations like transshipment, it may be necessary to consider the specific transshipment process to determine whether the agency is responsible for the towing during the transshipment, or the client, and thereby identify the party responsible for the fees.
Michael ZhangYears of service：10Customer Rating：5.0
Customs Clearance SpecialistStart a Chat
If there are special regulations at the port or traffic restrictions that increase the difficulty and cost of towing, the party responsible for the fees may need to renegotiate.
Sophia WangYears of service：6Customer Rating：5.0
International Logistics CoordinatorStart a Chat
If the agency contract contains clauses regarding fee changes, the responsible party for trailer fees can be determined according to these clauses when the trailer fees change.
Emma ZhaoYears of service：3Customer Rating：5.0
Export Documentation SpecialistStart a Chat
During peak seasons in international logistics, towing resources can be tight, and fees may increase. This will also affect the negotiation of fee responsibility, and both parties may need to re-discuss the allocation method.
Olivia LiuYears of service：6Customer Rating：5.0
Foreign Exchange Risk ManagerStart a Chat
Sometimes agencies have long-term cooperation agreements with towing companies that offer discounts. In such cases, if the agency bears the fees, they might be able to secure a more favorable price.
Kevin HuangYears of service：3Customer Rating：5.0
E-Commerce Export AdvisorStart a Chat
If the cargo requires secondary towing due to inspection or other reasons, the responsibility for these additional fees should be determined based on who is responsible for the inspection that led to the re-towing.