What exactly is import agency? Can someone explain it to me?

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I've recently come across some import business matters and keep hearing the term 'import agency,' but I'm not entirely sure what it specifically means. Does helping to import goods count as import agency? What are its main responsibilities? Could an expert friend explain it to me in detail? Thanks a lot!
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Import agency, simply put, is a service that handles import-related business on behalf of clients with import needs.

Its main responsibilities are quite extensive. First, it helps clients find suitable overseas suppliers, as finding reliable ones that meet specific needs among numerous global suppliers can be challenging. Then, it handles the signing of import contracts, ensuring the rights and interests of both parties are protected in accordance with relevant laws, regulations, and trade practices.

Next, it involves applying for various import licenses and other relevant permits, as some special goods require specific approvals for import. It is also responsible for arranging goods transportation, customs declaration, inspection, and a series of other customs clearance procedures to ensure goods can smoothly enter the domestic market. In summary, import agency provides comprehensive professional services to clients throughout the import business process.

References: Unveiling the Black Box Operations of China-Hong Kong Import and Export Agents

Import agency helps people handle import business, managing tasks like document processing and transportation arrangements, making imports more hassle-free.

It is primarily responsible for coordinating various import stages, such as communicating with foreign suppliers and managing domestic customs clearance matters, facilitating import operations.

Import agency handles a series of processes for imported goods from abroad to domestic destinations, including booking and customs declaration, reducing the burden on the importer.

It basically works on behalf of the importer, handling all the complex procedures during the import process, such as obtaining permits and paying taxes.

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