Can Freight Forwarders Actually Help with Import Customs Clearance?
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My company recently has a batch of goods to import. We haven't dealt with import customs clearance before and don't really understand the processes. I heard that freight forwarders can help handle import customs clearance, but I'm not sure if that's true. If they can help, what exactly can they do? Will it be very troublesome? Are there any friends who have used a freight forwarder for import customs clearance? Please share your experience.

Trade Expert Insights Answers
Freight forwarders can indeed help with import customs clearance. Professional freight forwarders like Zhongmaoda are experienced in import customs clearance. They can assist in organizing and reviewing various documents required for import customs clearance, such as commercial invoices, bills of lading, packing lists, and certificates of origin, ensuring accuracy and avoiding customs clearance delays due to document issues.
Furthermore, freight forwarders are familiar with the customs clearance processes and customs policies and regulations for different goods, and can quickly and accurately declare cargo information to customs and handle relevant procedures. In case of inspection, they will also actively cooperate with customs and explain the cargo situation. Additionally, they can help calculate and pay duties, VAT, and other taxes and fees, ensuring a smooth customs clearance process. Choosing a freight forwarder for import customs clearance can significantly save businesses time and effort and improve customs clearance efficiency.
Yes, they can. Freight forwarders are familiar with the customs clearance process and can inform you in advance what documents to prepare, reducing customs clearance obstacles.
Of course they can. They can also estimate customs clearance time, which is convenient for arranging subsequent transportation and warehousing.
Freight forwarders can help communicate with customs. If there are minor issues with documents, they can also find ways to resolve them.
Yes, they can. For example, they can assist with import license applications for some special goods.
They can help with customs clearance, and also, based on the cargo's situation, choose suitable customs clearance ports, saving costs.
Freight forwarders can handle emergencies during the customs clearance process. For example, if customs questions the cargo's value, they have ways to respond.
They can help with customs clearance and also provide one-stop logistics services, transporting the goods directly to the designated location after clearance.
Yes, they can. They will follow up on the customs clearance progress and provide feedback to clients at any time.