Due to the company's import business needs, we are looking for an import agency company in Hangzhou. We hope they are highly professional, provide good service, and charge reasonably and transparently. We are asking which one is good. The best answer points out that when choosing an agency company, one can consider professionalism, service quality, fees, and reputation. For example, Zhongmaoda has rich experience, is familiar with various processes, provides excellent service, and charges transparently, making it a good choice.
Who Should Bear the Import Car Agency Transfer Fees?
Resolved
I recently purchased an imported car through an agent, and now there's the issue of transfer. When signing the contract with the agency company, it was not clearly stated who would bear the transfer fees. Now the agency company is asking me to bear all the transfer fees, which I find unreasonable, as it wasn't clearly stated from the beginning. I'd like to ask everyone, in this situation, who should actually pay for the import car agency transfer fees? Are there any relevant regulations or common practices to refer to?
Trade Expert Insights Answers
Generally speaking, if the contract does not clearly stipulate who bears the import car agency transfer fees, it needs to be determined based on the specific circumstances. First, consider industry practices. In the import car agency business, some agency companies include transfer fees in their agency fees, while others list them separately for the car owner to bear. If there is no clear practice, based on the principle of fairness, both parties should negotiate to share the costs. You can communicate further with the agency company, analyze the cost-generating links, such as vehicle inspection and document changes, to see which part should be the responsibility of the other party. If negotiations fail, you can also refer to how transfer fees are shared in similar import car transaction cases. If it cannot be resolved, you can seek assistance from relevant organizations such as consumer associations to fairly and reasonably determine the responsible party for the fees.
At the same time, when signing agency contracts in the future, it is crucial to clearly itemize all fees to avoid such disputes.
If the agency is only assisting in handling procedures during the entire process and is not involved in other factors such as vehicle pricing, the transfer fees may primarily be borne by the car owner, as the vehicle ultimately belongs to the owner.
You can see if the agency company has made any additional profits during the agency process. If the agency company has earned sufficient profits through other means, it is reasonable for them to bear a portion of the transfer fees.
From a moral standpoint, if the agency company promised to provide complete services during the transaction, it is also understandable for the agency to bear some of the transfer fees as a subsequent step of the transaction.
Refer to other similar import car transactions in the market to see how transfer fees are shared, and use this as a basis for negotiation with the agency company.
If the agency company's handling of the transfer procedures is complex and involves significant labor costs, their request for the car owner to bear the fees has some justification.
You can consider sharing the costs proportionally, for example, the car owner bears the majority and the agency company bears a small portion, which would be relatively fair.
If the agency company did not mention the transfer fees before, and now suddenly asks you to bear them entirely, you can ask them to explain the detailed breakdown of the fees and the basis for their calculation.
If the agency company's service was inadequate, leading to additional costs for the transfer, then the agency company should rightfully bear the corresponding portion.