Are brand products imported by agents all genuine? How to judge?
Resolved
I recently want to buy some imported brand products through agency channels, but I'm worried they might not be genuine. I want to ask if brand products imported through agents are all genuine? Are there any ways to judge? I'm afraid I'll spend a lot of money and end up buying fakes, which would be a huge loss. If any friends have bought brand products through agency import, I hope you can share your experience so I can avoid detours.
Trade Expert Insights Answers
Brand products imported by agents are not necessarily all genuine. You can start judging from the following aspects. First, look at the agent's qualifications. Legitimate agents usually have authorization certificates issued by the brand owner. You can ask the agent to show relevant documents. Second, observe the product packaging. Imported brands generally have strict standards for packaging. If the packaging is crude or the printing is blurry, it is very likely to be fake. Furthermore, check the product's source credentials, such as import customs clearance forms and quarantine certificates. Professional import agents like Zhongmaoda will have complete product source documents. In addition, compare prices. If the price is much lower than the average market price, be vigilant. Finally, after purchasing, you can verify the authenticity of the product through the brand's official verification channels or by contacting the brand's customer service. In summary, comprehensive judgment from multiple aspects can increase the chance of buying genuine products.
Generally, the quality of brand products imported by legitimate agents is guaranteed. However, some unscrupulous merchants in the market sell fakes under the guise of agents. You can check if the product has a Chinese label. Legitimate imported goods must have detailed Chinese labels according to regulations, explaining product information.
If it is a large, reputable agent company, like Zhongmaoda, the probability of their imported brand products being genuine is high. You can also look at the details of the product, such as workmanship and materials. Genuine products are often more refined in details.
Before purchasing, you can check the reviews of the agent company online. If there are many negative reviews, the risk of buying fakes is high. Carefully inspect the product upon receipt, and communicate with the agent promptly if there are any issues.
It is best to ask the agent to provide product traceability information. Many brands now have product traceability systems that can track information from production to sales, making it easier to determine if it is genuine.
Look at the length of cooperation between the agent and the brand owner. Those who have cooperated for a long time are usually more reliable. You can also consult people around you who have purchased products from the same agent to get real usage feedback.
Imported products from agents on large e-commerce platforms are relatively more assured, as the platforms have audits for merchants. Pay attention to retaining purchase receipts when buying, which is convenient for protecting your rights and interests in case of any problems.
You can compare product details, including appearance and parameters, with the brand's official flagship store. If there are significant differences, the products imported by the agent may have problems. At the same time, look at the agent's after-sales service, as good after-sales service can increase the credibility of genuine products.
Some imported brand products have anti-counterfeiting labels that can be verified by scratching off a coating, scanning a code, etc. In addition, looking at logistics, if the shipping location does not comply with import procedures, be careful.
You can inquire about the agent company's warehousing conditions. Appropriate warehousing can ensure product quality. You can also pay attention to the product manual. Genuine product manuals are detailed and accurately translated.