How to Judge a Formal Agency for Export Tax Rebate Services?

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Our company has export business and wants to find a formal agency for export tax rebates. However, there are too many companies in the market, and I don't know how to judge which ones are formal. Can anyone with knowledge offer some advice? I'm mainly worried about encountering informal companies, leading to problems in the tax rebate process and causing losses to the company.
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You can assess whether an export tax rebate agency is formal by considering the following aspects. Firstly, check their qualifications. Formal companies must possess relevant industry qualifications and business licenses, such as a bookkeeping license, which is the foundation for legally conducting business. Secondly, consider their experience. Experienced companies have handled various complex tax rebate cases and can effectively tackle difficulties. You can evaluate this by understanding their establishment time, the number of clients they have served, and their industry reputation. Thirdly, look at their professional team. Professional finance and tax personnel are familiar with tax rebate policies and procedures, ensuring efficient and accurate tax rebate work. Finally, examine their service process. Formal companies have clear and standardized service processes, with explicit guidance for each stage from initial consultation to tax rebate completion. For example, Zhongmaoda has always strictly followed standardized processes and performs excellently in terms of qualifications, experience, and team professionalism, making them worth considering.

References: Unveiling Import Freight Forwarding Fee Tax Rates! 90% of Enterprises Get it Wrong

You can check if the company has an official website. Formal companies usually have a comprehensive website displaying their services, case studies, and other information. You can also see if the company regularly updates its knowledge of tax rebate policies; if they do, it indicates their attention to policy changes and their ability to interpret them.

Conduct an on-site inspection of the company's scale and office environment. Larger companies usually have more standardized management and a more complete staff configuration. Additionally, check if the fees are reasonable and transparent; unreasonable low prices or vague charges can be problematic.

Ask for recommendations from peers. Companies that your peers have collaborated with will have a clearer understanding of their strengths and weaknesses. Also, check if the company has any negative news; search for relevant reviews online, and if there are many negative ones, be cautious.

Formal export tax rebate agencies will provide good after-sales service and promptly resolve any issues that arise after the tax rebate is completed. Furthermore, they will clearly explain the risks and precautions before cooperation.

Review the contract signed between the company and its clients. Formal companies have clear contract terms that specify the rights and obligations of both parties, with detailed provisions on service content, fees, and breach of contract liabilities.

Understand whether the company can provide comprehensive value-added services, such as export tax rebate planning, to help businesses achieve reasonable tax savings. This reflects the company's professional depth and service capabilities.

Pay attention to the company's communication capabilities with tax authorities. Good communication can help resolve issues raised by tax authorities during the tax rebate process in a timely manner, accelerating the rebate progress.

Assess the company's data security protection measures. Export tax rebates involve a significant amount of the company's financial and business data, making data security crucial. Formal companies will have comprehensive measures in place.

Look for whether the company provides regular training for its employees. Companies that continuously enhance their employees' professional standards can better adapt to policy changes and provide high-quality services to businesses.

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