Are Export Agent Companies Responsible for Tax Refunds, Do You Know?

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My company plans to find an export agent company to help handle export business. I'd like to ask if export agent companies are responsible for tax refunds? Is the tax refund process complex? What preparatory work do we need to do ourselves? If problems arise during the tax refund process, how is responsibility divided? I hope friends who understand this situation can provide some insights. Thank you.
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Generally, export agent companies can be responsible for tax refunds, but it specifically depends on the agency agreement signed by both parties. If the agreement stipulates that the export agent company is responsible for tax refunds, then they will assist the enterprise in compiling the necessary documents for tax refunds and declare tax refunds to the tax authorities, among other tasks.

The tax refund process is relatively complex, usually including steps such as export customs declaration, foreign exchange settlement and verification, preparing tax refund declaration documents (e.g., export goods customs declaration forms, special VAT invoices), and submitting tax refund applications within the prescribed time.

Your company needs to prepare legal and valid purchase vouchers and other documents to ensure that the export business is genuine and compliant. If problems arise during the tax refund process, and if caused by operational errors of the export agent company, responsibility is usually borne by the agent. If due to the client providing false information or other reasons, responsibility lies with the client.

References: Shocking! So Many Nuances to Hunan Agency Export Tax Rebate Fees

Some export agent companies are responsible for tax refunds, but there are also those that only handle export procedures and do not process tax refunds. Therefore, it's essential to clarify this before cooperation.

The division of tax refund responsibility is very important and must be clearly stated in the contract. If the agent company is professional, handling tax refunds will be relatively smoother.

You must ensure that export goods and related documents are genuine and accurate, otherwise, problems are likely to arise regardless of who is responsible for the tax refund.

If the export agent company is responsible for tax refunds, the enterprise must also cooperate by providing various documents to avoid delaying the tax refund progress.

Understanding the export agent company's tax refund experience is also crucial. Experienced ones can avoid a lot of trouble.

Tax refund policies sometimes change, and both the agent company and the client enterprise need to pay attention, otherwise, it would be detrimental to the tax refund.

Even if the agent company is responsible for tax refunds, the enterprise itself should also understand some tax refund knowledge to facilitate communication and supervision.

If the export agent company is responsible for tax refunds, timeframes must be well managed, otherwise, overdue submissions can have significant negative impacts.

When choosing an export agent company to handle tax refunds, it's best to check if they have any past adverse records regarding tax refunds.

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