Is Agency Export Truly a Door-to-Door Service?

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I'd like to understand the situation regarding agency export; I often hear about door-to-door service. I want to ask if agency export is door-to-door? If so, how does it specifically work? If not, what's the difference between it and door-to-door service? My company plans to expand its overseas business and is not very familiar with exports, so I hope to get a detailed answer, thank you.
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Agency export is not necessarily a door-to-door service. Agency export primarily refers to an exporting enterprise entrusting an agent company to handle the relevant procedures for goods export. Door-to-door service, on the other hand, refers to the entire logistics service from the shipper's warehouse all the way to the consignee's warehouse.

If agency export includes door-to-door service, the agent is not only responsible for routine export procedures such as export customs declaration and booking but also arranges for goods to be picked up from the factory, transported to the international destination, and delivered to the consignee's designated location. However, some agency export services only handle documentation, customs declaration, and inspection during the export process, requiring the entrusting party to arrange cargo transportation themselves, which is not a door-to-door service. Therefore, whether it is door-to-door depends on the specific service agreement signed by both parties when commissioning the agency export.

When choosing agency export services, enterprises should clarify the scope of services based on their own needs. If you want peace of mind, you can choose agency export services that include door-to-door.

Agency export is not necessarily door-to-door. Some agent companies only assist with export documents and customs declarations, without handling transportation, which means it's not considered door-to-door.

Door-to-door service is more comprehensive. Agency export predominantly focuses solely on handling export-related procedures. Services such as domestic and international transportation, and loading/unloading of goods may not be included in agency export; it depends on the scope of business agreed upon.

If agency export involves transportation and delivery at both ends, then it is door-to-door; otherwise, it is just a regular agency export business that does not include door-to-door service.

The scope of agency export services is very flexible. Some agents offer door-to-door services to attract clients, but there are also those who only do basic export agency business, so you need to clarify.

To determine if agency export is door-to-door, see if the agent delivers the goods from the origin to the consignee at the destination. If not, it is not considered door-to-door.

Some agency exports merely assist with critical procedures in the export process and do not involve cargo transportation and delivery; this type does not qualify as door-to-door service.

Agency export and door-to-door are different concepts. Agency export focuses on handling export procedures, while door-to-door focuses on full-process logistics and delivery. They have overlaps but are not equivalent.

It specifically depends on the contract agreement. If the contract states that the agent is responsible for the entire transportation and handover, then it is a door-to-door agency export service.

Not all agency exports are door-to-door. Door-to-door requires additional communication and negotiation to clarify service content and costs, etc.

User-submitted questions and answers reflect personal opinions, not the official stance of this website.

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