The company intends to find an import freight forwarder to handle import business and is unsure what to pay attention to. It hopes to understand key points such as qualifications, fees, and service processes. The best answer points out that attention should be paid to the completeness of qualifications, clarification of fee details, understanding of service processes, focus on cargo safety guarantees, emphasis on agent experience and reputation, and thorough comparison to select a suitable agent.

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Trade Expert Insights Answers
Some freight forwarders charge for export tax rebate services, while others do not, depending on the terms of the service agreement signed with the freight forwarder.
If fees are charged, common methods include the following two. First, charging per order, which means a fixed amount is charged for each order, for example, ranging from 300 to 800 yuan per order. This method is simple and direct, suitable for situations where the volume of tax rebate business is relatively stable and the tax rebate amount per order does not vary significantly.
Second, charging a certain percentage of the tax rebate amount, for example, 3% to 8%. Under this method, the higher the tax rebate amount, the higher the fee charged. This may be more suitable for companies with significant fluctuations in tax rebate amounts. When choosing a freight forwarder, you must communicate clearly in advance whether export tax rebate services are charged and the fee standards to protect your own rights and interests.
Some freight forwarders include export tax rebate services in their overall freight forwarding fees. Although they do not charge separately for export tax rebates on the surface, the cost may actually be reflected in other fees.
The fee standard may also be affected by the complexity of the company's export business. If it involves multiple products and multiple trade methods, the fees may be higher.
The fee standards of freight forwarders may also vary in different regions. Developed economic regions may charge relatively higher fees.
For long-term cooperating freight forwarders, there may be certain discounts on export tax rebate fees, which need to be negotiated.
Some freight forwarders determine fees based on the company's export scale. If the export volume is large, more favorable charging methods may be negotiated.
When discussing fees, attention should also be paid to service quality, not just the price. Some low-priced services may have poor quality and may even delay the tax rebate process.
In addition to common charging methods, some freight forwarders may charge additional miscellaneous fees, such as document processing fees during the tax rebate process, which need to be clarified in advance.
Some freight forwarders offer package services that combine freight forwarding and export tax rebates. In this case, the fees may differ from those for providing export tax rebate services separately.