How Exactly Should I Do Export Retail Agency? Come and Offer Your Advice!

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I recently plan to engage in export retail agency, but I have absolutely no experience and don't know where to start. I'd like to ask everyone how exactly export retail agency is done? Should I find cooperating suppliers first, or secure overseas customers first? How should a series of issues like logistics and customs declaration involved in between be resolved? I hope experienced friends can explain it to me in detail. Many thanks!
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To engage in export retail agency, you must first clarify your target market and product positioning, thoroughly understanding the target country's market demand, consumption habits, policies, and regulations. Next, seek out quality suppliers, evaluating their product quality, price, supply capacity, and reputation. Concurrently, establishing sales channels is crucial; you can expand your overseas customer base through e-commerce platforms, trade shows, social media, and other avenues.

Regarding logistics, select appropriate transportation methods such as sea freight, air freight, or international express, based on cargo characteristics and customer requirements. For customs declaration, you need to be familiar with the procedures and required documents; you can handle it yourself or entrust a professional customs brokerage firm. Furthermore, capital flow management cannot be overlooked, ensuring secure payments and smooth capital turnover. After-sales service should also be prioritized, promptly addressing customer feedback and complaints to enhance customer satisfaction.

You can start by familiarizing yourself with foreign trade procedures, including contract signing and document preparation. Once these fundamentals are mastered, subsequent business operations will proceed more smoothly.

It is recommended to participate in more industry exhibitions; not only can you connect with suppliers, but you may also directly meet overseas clients, killing two birds with one stone.

Learning key international trade terms like FOB, CIF, etc., is crucial, as it helps clarify the responsibilities and risks of both parties in a transaction.

It is essential to establish a robust customer relationship management system to facilitate customer follow-up and increase customer repurchase rates.

Understand the tariff policies of the target market in advance, plan costs reasonably, and avoid tariff issues impacting profits.

Establish long-term cooperation with freight forwarding companies; they can provide professional assistance in logistics and customs declaration.

Pay attention to exchange rate fluctuations, and take appropriate exchange rate risk management measures to reduce losses.

Strengthen your language skills, especially English, to facilitate communication with overseas customers.

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