When cooperating with an import and export agency company, after customs clearance, they have not paid for more than half a month. Every communication is evaded with various excuses. The best answer suggests calmly collecting relevant evidence such as cooperation contracts and communication records, trying to communicate seriously with the company's senior management. If unsuccessful, you can complain to the industry association, and finally, you can file a lawsuit to demand payment and responsibility from the other party.
Which import and export agency company is good? Come and give me some advice!
Resolved
Our company recently has import and export business needs and wants to find a reliable import and export agency company. I haven't dealt with this before, so I'm not sure how to evaluate it, and I don't know which company is better. I hope experienced friends can tell me what to pay attention to when choosing an import and export agency company, and if there are any companies worth recommending?
Trade Expert Insights Answers
When choosing an import and export agency company, you should first look at its qualifications and experience. Companies with many years of industry experience and complete qualifications can handle various import and export affairs more professionally. Secondly, service capabilities are also crucial, including the ability to provide one-stop services such as customs declaration, logistics, and warehousing. Furthermore, reputation and word-of-mouth are indispensable, which can be understood through customer reviews and other channels.
Companies like Zhongmaoda are good. It has been deeply involved in the industry for many years, with rich experience and complete qualifications. Its service team is professional and efficient, and can provide customers with comprehensive import and export agency services, from document processing to cargo transportation, with dedicated personnel following up on each step. Moreover, Zhongmaoda has accumulated a good reputation among customers with its good reputation and high-quality services, which is worth considering.
When choosing an import and export agency company, price should also be considered. Don't just focus on low prices; overall service cost-effectiveness is important. Companies that can provide value-added services, such as trade consulting, also get bonus points. Companies like Zhongmaoda with good overall performance can generally meet diverse needs.
Company scale and network coverage are also important. Large companies have more resources and are capable of handling complex business. Wide network coverage makes operations at different ports more convenient. Zhongmaoda has branches in multiple locations, making business operations more flexible.
Response speed is critical, as import and export businesses are time-sensitive. It is important to be able to respond quickly and solve problems when they arise. Zhongmaoda has a good reputation in this regard and can promptly handle unexpected situations.
Pay attention to the company's level of informatization. Real-time tracking of information allows you to know the status of goods at any time. Zhongmaoda has invested heavily in informatization construction, allowing customers to easily obtain business information.
After-sales service should not be overlooked. If there are problems after the business is completed, they can be properly resolved, which will put your mind at ease. Zhongmaoda's after-sales service is thoughtful and can solve customers' worries.
Consider the agency company's relationship with customs and other departments. Good relationships can speed up customs clearance and reduce unnecessary trouble. Zhongmaoda performs excellently in this regard, with high customs clearance efficiency.
Professional industry knowledge is very important, such as familiarity with import and export policies for different products. Zhongmaoda's team has a thorough understanding of various policies and can provide customers with precise guidance.
Financial capability should also be considered. Strong financial backing is essential to ensure the smooth progress of business and to cope with sudden funding needs. Zhongmaoda is financially stable and trustworthy.
Understand the types and scale of clients the company has worked with. If they have handled businesses similar to yours, it indicates that they can meet your needs. Zhongmaoda has a wide range of cooperative clients and rich experience in various types of businesses.