Does an Import and Export Agent Need to Issue a Telex Release Letter of Guarantee?
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I have engaged an import and export agent to help me handle matters related to cargo import and export. Now involving telex release operations, I am not very clear about the process. I would like to ask if the import and export agent will issue a telex release letter of guarantee? What role does a telex release letter of guarantee play in import and export operations? If the agent does not issue it, what should I do to successfully obtain the telex release letter of guarantee myself?
Trade Expert Insights Answers
Richard WuYears of service：8Customer Rating：5.0
Global Trade Operations ExpertStart a Chat
In import and export business, import and export agents can usually issue telex release letters of guarantee. A telex release letter of guarantee is a written guarantee issued by the shipper to the freight forwarder or shipping company, requesting them to release the goods to the consignee at the destination port upon presentation of a copy of the bill of lading or a telex release notice. Its purpose is to accelerate cargo delivery, reduce the bill of lading circulation time, and improve trade efficiency.
Generally, when you entrust an import and export agent like Zhongmaoda with business, if there is a telex release requirement, you can request it from the agent. The agent will prepare the telex release letter of guarantee for you based on the specific business situation and your authorization. They will verify relevant information, such as cargo details, shipper and consignee information, etc., and issue the letter of guarantee after ensuring accuracy. However, you need to provide the agent with complete and accurate information so that they can successfully complete the issuance of the letter of guarantee.
If the agent does not issue it, you can also apply directly to the freight forwarder or shipping company. However, this requires you to be very familiar with the telex release process and the content of the letter of guarantee; otherwise, problems with cargo delivery may arise due to improper completion or other issues.
David ChenYears of service：10Customer Rating：5.0
Trade Compliance AdvisorStart a Chat
Whether an import and export agent issues a telex release letter of guarantee depends on whether there are relevant stipulations in the agency agreement you signed. If the agreement does not mention it, you need to communicate and negotiate this matter with the agent.
Thomas LiYears of service：7Customer Rating：5.0
Import Licensing AdvisorStart a Chat
A telex release letter of guarantee is primarily to ensure that the consignee can safely pick up the goods and reduce risks. If the import and export agent does not issue it, you will need to handle it yourself, which requires understanding the format of the letter of guarantee requested by the freight forwarder or shipping company and completing it as required.
Emma ZhaoYears of service：3Customer Rating：5.0
Export Documentation SpecialistStart a Chat
Some import and export agents may have conditions for issuing a telex release letter of guarantee to control risks, such as settling all fees first. You can discuss with the agent to see how to meet the conditions to obtain the letter of guarantee.
Olivia LiuYears of service：6Customer Rating：5.0
Foreign Exchange Risk ManagerStart a Chat
If the import and export agent does not issue a telex release letter of guarantee, you can obtain a letter of guarantee template directly from the shipping company, fill it out, stamp it, and submit it, while also preparing relevant supporting documents.
Sophia WangYears of service：6Customer Rating：5.0
International Logistics CoordinatorStart a Chat
A telex release letter of guarantee can expedite the cargo pickup process and improve logistics efficiency. When communicating with the agent, express the urgency of your need, and the agent might issue the letter of guarantee for you as soon as possible.
Kevin HuangYears of service：3Customer Rating：5.0
E-Commerce Export AdvisorStart a Chat
When an import and export agent issues a telex release letter of guarantee, they will also review your qualifications and business situation. If your qualifications are in order, you can generally obtain the letter of guarantee smoothly.
Michael ZhangYears of service：10Customer Rating：5.0
Customs Clearance SpecialistStart a Chat
When handling a telex release letter of guarantee yourself, you must ensure that the content of the letter of guarantee matches the actual cargo situation; otherwise, it may affect cargo pickup or even lead to disputes.
Anthony LuoYears of service：10Customer Rating：5.0
Trade Compliance ExpertStart a Chat
Communicate with the agent to see if providing a security deposit or other means can prompt the agent to issue the telex release letter of guarantee, as they are more familiar with the process and it would be more convenient to handle.