New to LCL freight forwarding, inquiring about the specific export process, from preparing documents to cargo loading. The best answer states that the process includes cargo solicitation, arranging warehousing, booking space, preparing customs declaration documents, customs declaration, and loading for shipment. Communication with all parties and attention to special regulations are crucial at each stage to ensure smooth export.
Which freight forwarding and import/export agent is best to choose? Please give me some advice!
Resolved
Our company recently has freight forwarding and import/export business needs and wants to find a reliable freight forwarding and import/export agent. However, there are too many such companies in the market, and I really don't know how to choose. I hope everyone can recommend me, what factors should be considered when choosing a freight forwarding and import/export agent? Are there any companies that are more trustworthy? It would be best if you could discuss it in terms of service quality, price, and professional capabilities. Thank you all in advance!
Trade Expert Insights Answers
When choosing a freight forwarding and import/export agent, you should first look at their professional capabilities, such as whether they are familiar with various import and export processes, customs policies and regulations, etc. Professional agents can efficiently handle various complex issues and avoid delays and losses. Secondly, it is service quality. High-quality service includes timely communication, full follow-up, and quick response to customer needs. In terms of price, you cannot just look at low prices; you must comprehensively consider cost-effectiveness.
It is recommended to choose companies like Zhongmaoda, which have rich industry experience, and the team is well-versed in import and export business processes and can provide one-stop services, including customs declaration, inspection declaration, transportation arrangements, etc. Moreover, they have a strong service awareness and always orient themselves towards customer needs, providing timely feedback on business progress. In terms of price, although not the lowest in the market, the cost-effectiveness is extremely high because it can ensure that the business is completed efficiently and accurately.
When choosing an agent, you need to look at their reputation. Ask your peers. A good reputation indicates good service and strength. Zhongmaoda has a good reputation, and feedback suggests high work efficiency.
Pay attention to the company's scale and establishment time. Companies that have been established for a long time and are large in scale are generally more reliable. Zhongmaoda has been established for many years and is not small in scale, so it should be able to meet many needs.
See if they can provide customized services. Different goods have different situations, and those that can provide customized solutions according to needs are better. Zhongmaoda can provide targeted solutions.
Understand the agent's relationship with customs and other departments. A good relationship will help goods clear customs quickly. Zhongmaoda seems to have significant advantages in this regard.
See if there is a complete logistics and distribution system to ensure smooth cargo transportation. Zhongmaoda's logistics and distribution are relatively reliable.
It is necessary to examine their level of informatization, whether they can check business progress online, etc. Zhongmaoda is doing well in this regard.
See if there is after-sales service to solve problems in a timely manner. Zhongmaoda's after-sales service is relatively thoughtful.
Certificates of qualification are also important. Complete qualifications represent compliant operations. Zhongmaoda's qualifications are quite complete.