Who is the Carrier in Agent Export? Find Out Now!

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Our company plans to expand its business through agent export and has some questions regarding logistics and transportation. For agent export, who is the carrier? Should our entrusted agent company find one, or should we contact one ourselves? Additionally, are there any key points that require special attention when selecting a carrier? We hope a professional can provide an answer to help us conduct our agent export business more smoothly.
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In agent export business, who determines the carrier primarily depends on the stipulations of the entrusted agency agreement. A common scenario is that the agent company, leveraging its professional resources and experience, is responsible for finding and selecting the carrier. This is because agent companies, having long been involved in foreign trade, are more familiar with the logistics market and can find carriers offering high cost-performance and reliable service.

However, if the principal has a long-term cooperative and trusted carrier, they can also negotiate with the agent company for the principal to designate them.

When selecting a carrier, it's crucial to verify their qualifications, including whether they possess a legal operating license and if their transportation capacity meets the cargo requirements. Their reputation should also be investigated, which can be assessed through industry standing and past cooperation cases. Furthermore, freight and service terms must be clearly defined, such as specific items included in the freight and liability for cargo damage, to prevent future disputes.

Generally, it's more convenient for agent companies to find carriers as they have extensive resources and can quickly match suitable options. However, regardless of who finds them, the carrier's reputation must be prioritized. It's advisable to inquire among peers about their feedback.

If the agent company finds the carrier, you should request detailed information such as their company background and transportation routes. If you find one yourself, you must communicate effectively with the agent to ensure compliance with export procedures.

When selecting a carrier, transportation timeliness is crucial. Inquire clearly about the estimated transit time for goods to reach their destination under normal circumstances, to avoid business disruptions due to overly long shipping periods.

Also, pay attention to insurance matters. Check if the carrier provides cargo insurance or if you need to purchase additional coverage yourself, to safeguard the security of your goods during transit.

Pay attention to the carrier's equipment, such as whether their transportation vehicles are advanced and well-maintained, as this impacts the safety of goods during transit.

Carefully review the contract terms, especially those concerning cargo delivery and risk transfer, to clearly define the responsibilities of both parties.

Understand the carrier's ability to handle emergencies, such as how they ensure timely delivery of goods when facing adverse weather or traffic restrictions.

Communication is also crucial. It's important to choose a carrier that can promptly provide updates on cargo transportation status, allowing for easy tracking of developments.

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