How should export freight forwarders smoothly complete the export process?

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I am new to export freight forwarder work and am not very clear about the entire export process. I want to know what specific operations are needed from receiving a business to the successful export of goods. How should specific aspects like booking and customs declaration be handled? I hope experienced seniors can explain in detail so I can get up to speed quickly.
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To complete exports, export freight forwarders must first communicate with clients after receiving a business to understand cargo details, including product name, weight, volume, destination, and other information. Then, book space with shipping companies or airlines, providing accurate booking information such as cargo details and estimated departure time. Upon successful booking, a space confirmation receipt will be obtained.

Next, arrange for cargo warehousing or door-to-door pick-up to ensure timely arrival at the designated location. Simultaneously, prepare customs declaration documents, including the customs declaration form, packing list, invoice, contract, agency customs declaration authorization letter, etc., for submission to customs. After customs inspection and verification, the goods will be released. After the cargo is loaded onto the ship or plane, obtain the bill of lading, and then hand over the bill of lading and other relevant documents to the client for cargo pick-up at the destination port. Additionally, continuously track cargo status throughout the process and promptly update the client.

In summary, all links are closely connected and require meticulous handling to ensure the smooth export of goods.

References: Uncovering the Dark Side of Import Agency

Before customs declaration, remember to double-check all document information for accuracy, otherwise, customs declaration abnormalities can easily occur, delaying the export progress.

When booking space, compare several shipping companies or airlines to understand different sailing schedules and prices, striving to secure cost-effective space for the client.

When cargo is being warehoused, pay attention to checking if the cargo packaging is intact and if there is any damage, to avoid problems during subsequent transportation.

Communication with clients should be timely and clear, especially regarding key information such as fees and delivery times, which must be confirmed clearly to avoid disputes.

When preparing customs declaration documents, fill them out according to customs requirements, for example, commodity codes must be accurately classified, otherwise, it will affect customs declaration.

Tracking cargo status is very important. If any unforeseen circumstances occur, such as shipping schedule delays, inform the client immediately and provide solutions.

During the pick-up process, communicate with the pick-up driver in advance about the time, location, etc., to ensure smooth pick-up.

Maintaining good communication with relevant parties such as warehouses and terminals is also crucial, as it can make the entry and exit of goods smoother.

User-submitted questions and answers reflect personal opinions, not the official stance of this website.

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